Message from Ellen Blacker
Good Neighbour Co-ordinator Malmesbury area
"Wiltshire Online now becoming known in our community. The folk I have spoken to recently feel that the one-to-one support is the best way for them for so many reasons - embarrassment, speed of learning etc.
I referred a learner some weeks back and its a real success story. She was really struggling with her iPad, but as her daughter has moved abroad she felt that she must persevere in order to keep good contact with her. When the volunteer started visiting her, they found that there was a fault with the settings which was why it was "misbehaving". Not the whole answer, but it gave her confidence to continue and she is progressing well. Interesting by-product is that they get on so well, she feels that she has gained another friend in the volunteer! "
Young people have been thanked for their efforts in supporting people to feel more comfortable using a computer.
Wiltshire Council’s Wiltshire Online’s digital literacy project is run by volunteers known as digital champions. They now have more than 100 volunteers covering most of Wiltshire. Since the project started in 2012, more than 1,300 have been helped to get online and become confident in using the internet.
The team began a partnership with The Corsham School last year which saw the team train 18 year 12 and 13 students. Following this training they together with four adult digital champions regularly volunteer to help local members of the community with basic IT skills. This includes helping people to use email, search the internet, share photos and read books online.
Since it started, the club has gone from strength to strength with positive word of mouth meaning it has a regular waiting list of people wanting help. More than 70 people have been helped since the club started in October 2014.
An event was held at Springfield Community Campus to say thank you to the young volunteers for their support to the club and the many people they have helped.
The club is now on a summer break but will continue to run on Wednesday afternoons at Springfield Campus when the new term begins with some of this year’s students returning to help.
Cllr Chris Williams attended the event and he said: “It was lovely to personally thank the young volunteers for all their hard work in supporting people in their community. They are an absolute credit and I’m sure they are all positive role models for their peers.
“This project is a fantastic example of community spirit. With our support, the young volunteers have helped many people since the club began and it’s clear their time and efforts have been really appreciated.”
Ethan Wilson one of the Year 12 volunteers said: “It has been a pleasure to help the elderly with their computers and I look forward to continuing next year.”
Hannah Webster-Bennie, a fellow Year 12 volunteer said: “It has been a pleasure to help at the club”.
Catherine Reynolds, the club’s volunteer coordinator said: “The young people have been a joy to work with. Their commitment, attitude and behaviour has been exemplary and they are a credit to themselves, their parents and the school.”
Wiltshire Online is hosting a drop-in at Downton Memorial Hall, Downton on the 5th November 2015. Click on the image below for more information.
Please click below to allow cookies on your browser. Learn more
We would like to place cookies on your computer to help us make our website, and your experience of using it, better. You can access the content on this page without setting cookies but the site will not remember you and you will be required to enter your details again.