Not covered by the Wiltshire Online programme?

If your premises do not fall within the current Wiltshire Online plans for receiving fibre broadband, there are several options that you could consider. Whilst each has its own pros and cons, these alternative solutions could help provide significant improvements in speed for people on slow and possibly unreliable broadband.

Practical Tips for Improving Your Broadband Speeds

It may be that you can improve your existing broadband speed without having to resort to alternative solutions.  Ofcom has put together a handy guide which can be found here

Fixed Wireless Broadband

Instead of using a land line, fixed wireless broadband connects to the internet using high frequency radio transmissions.  Wireless technology transmits across the countryside using line-of-sight radio signals.  To be able to access a wireless broadband, your premises will need to have transceiver equipment fitted to bring the signal into the premises: this is typically a small antenna.

Examples of some Fixed Wireless Broadband suppliers:

Mobile Broadband (3G/4G)

Wiltshire has seen recent improvements in mobile coverage, particularly 4G, which can provide superfast broadband services to many locations beyond the superfast fibre footprint. You can check the current availability of 4G broadband services using the Ofcom mobile coverage checker.

Examples of some Mobile Broadband suppliers:

Satellite Broadband

Instead of using a land line, satellite broadband is similar to how satellite TV works in that it uses a small dish on the property that receives information and transfers it via a cable to a modem.  A satellite broadband connection is available virtually anywhere and can now provide superfast download speeds of up to 40Mbps.

Satellite technology has improved over recent years and whilst it has restrictions, it’s perfectly adequate for general internet use such as browsing web pages and sending emails.

Examples of some Satellite Broadband suppliers:

Satellite and Mobile Broadband

Please note that both satellite and mobile services tend to have a monthly download limit.  Some satellite services do allow unlimited overnight downloads.

You should seek professional advice (e.g. from your IT provider) to check that all the services you plan to use are compatible with a satellite or mobile connection and whether any reconfiguration is required for things like your network, router and email set-up.  Carefully consider your expected use before signing a contract for a satellite or mobile service.

Privately Funded Fibre Solution

Check out Openreach’s Community Fibre Partnership, which will enable communities to fund a fibre based superfast broadband solution. The team at Openreach will provide you with a quote using the most appropriate fibre technology for your area.

Government has also written an Introduction to Community Led Schemes which can be found here.

Gigabit Broadband Voucher Scheme

Gigabit vouchers can be used by small businesses and the local communities surrounding them to contribute to the installation cost of a gigabit-capable connection. Businesses can claim up to £2,500 against the cost of connection either individually or as part of a group project. Residents can benefit from the scheme with a voucher worth £500 as part of a group project. Details are available at

Better Broadband Subsidy Scheme

The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.

Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK.

Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400.

To find out more about the scheme and whether your premises could be eligible please go to:


In November 2015, Central Government announced they would introduce a new USO that should give everybody the legal right to request a broadband connection capable of delivering a minimum speed of 10Mbps by 2020. 

In December 2017, Central Government announced that it will continue to develop the regulatory approach to the USO with Ofcom.  Ofcom’s implementation is expected to take two years from when the government lays secondary legislation, meeting the government’s commitment of giving everyone access to high speed broadband by 2020.  This will mean that by 2020 all premises with speeds below the target level of 10Mbps will be able to request a speed upgrade, subject to a cost cap.

Further information will be made available by Central Government as they progress with the legislation.


WOL Panel8